Privacy Policy

Effective Date: 2026-02-01

This Privacy Policy for Peeronix Limited (Company No.16817766, registered in the UK) (‘we,’ ‘us,’ or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information.

For simplicity, this Policy uses the terms‘Products’ and ‘Services’ collectively to refer to all goods and services we offer. In context, ‘Products’ refers to physical goods you purchase, and ‘Services’ refers to digital, online, or support services.

This policy applies when you use our products or services, including when you:

Visit our website or any website of ours that links to this Privacy Notice

Engage with us in other related ways, including any marketing, events or other interactions

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for how your personal information is processed. If you do not agree with our policies, please do not use our Services or purchase our Products.

1 What Information Do We Collect?

In Short: We collect personal information that you voluntarily provide to us. We do not collect any information from third parties.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Products and Services, when you participate in activities on the Services, or otherwise when you contact us.

1.1 Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the features you use. The personal information we collect may include the following:

Name

Email Address
Company Name
Job Title
Mailing Address
Contact Preferences
Billing Address
Messages and enquiries you submit via website forms, emails, or phone calls

1.2 Sensitive Information

Some information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2 What Personal Information Do We Process?

In Short: We may process personal information based on how you use our Services.

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and features you use. Learn more about ‘What Information Do We Collect?’.

3 How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and to comply with the law. We process your personal information for the following purposes listed below.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with a Product or Service.

To send administrative information to you. We may process your information to send you details about our Products and Services, changes to our terms and policies, and other similar information.

To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Products and Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see ‘What Are Your Privacy Rights?’.

To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

We will only process your information for other purposes with your prior explicit consent.

4 What Legal Bases Do We Rely on To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about ‘Withdrawing Your Consent’.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Send users information about special offers and discounts on our Products and Services

Understand how our users use our Products and Services so we can improve user experience

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. See ‘Withdrawing Your Consent’ for more information.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Service Providers: We may share information with trusted third parties who perform services on our behalf, such as shipping goods, delivering services, or processing payments.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell or share personal information for commercial purposes, except as described above.

6 What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services.

Our Services may include links to third-party websites, services, or apps, or display third-party advertisements. We do not endorse these third parties and cannot guarantee the safety or privacy of any data you provide to them. Any data collected by third parties is not covered by this Privacy Policy. Please review their policies and contact them directly with any questions.

7 How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No other purpose in this policy will require us keeping your personal information for longer than 12 months.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8 How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9 Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us. See ‘How Can You Contact Us?’.

10 What Are Your Privacy Rights?

In Short: Depending on where you live - including the United Kingdom (UK), European Economic Area (EEA), Switzerland, Canada, and certain US states - you have rights to access, correct, delete, or otherwise control your personal information. You may also object to certain types of processing.

10.1 Rights under Data Protection Laws (UK, EEA, Switzerland, Canada)

In these regions, you may have the following rights:

Access: Request and receive a copy of your personal information.
Rectification or Erasure: Correct or delete your personal information.
Restriction: Limit how we process your information.
Data Portability: Where applicable, receive your information in a portable format.
Automated Decision-Making: Not to be subject to solely automated decisions that produce legal or similarly significant effects. We will inform you, explain the main factors, and allow you to request human review.
Objection: In certain circumstances, you may object to the processing of your personal information.

If you believe we are unlawfully processing your personal information in the UK or EEA, you also have the right to complain to your local data protection authority. In Switzerland, you may contact the Federal Data Protection and Information Commissioner.

10.2 Rights in the United States

If you reside in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may:

Request details of the personal information we maintain about you and how it has been processed.
Correct inaccuracies or request deletion of your personal information.
Withdraw your consent where we rely on it for processing.

10.3 California ‘Shine the Light’ Law

California residents may request, once per year, information about any personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.

If we rely on your consent to process personal information, you may withdraw it at any time by contacting us. This does not affect the lawfulness of processing carried out before withdrawal or processing based on other lawful grounds.

10.5Opting out of Marketing and Promotional Communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘How Can You Contact Us?’. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration, to respond to service requests, or for other non-marketing purposes.

10.6 Exercising Your Rights

To exercise any of your privacy rights, see ‘How Can You Review, Update, or Delete the Data We Collect from You?’.

11 Controls For Do-Not-Track Features

In Short: Some browsers offer a Do-Not-Track (DNT) setting. There is currently no standard for recognising DNT signals, so we do not respond to them. If this changes, we will update this Privacy Policy.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.

12 Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws and to make corrections.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated ‘Effective’ date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13 How Can You Contact Us?

In Short: Email us atprivacy@peeronix.com.

If you have questions or comments about this policy, or wish to exercise your privacy rights, simply use the email above. We aim to respond promptly to all inquiries.

14 How Can You Review, Update, or Delete the Data We Collect from You?

In Short: You can review, update, or delete your personal information by submitting a data subject access request.

To review, update, or delete your personal information, submit a data subject access request.

14.1 Verifying Your Request

We will need to verify your identity before processing your request to ensure we provide information only to the correct person. We will use the information you provide solely for verification and security purposes.

If additional verification is needed, we may ask you to provide more details.